We want you to be completely satisfied with your purchase. If you're not satisfied for any reason, you may return the item within 30 days of the original purchase date. Please note the following conditions:
- Returned items must be in their original condition, unused, and with all original tags and packaging.
- Shipping and handling charges are non-refundable.
- Refunds will be processed to the original payment method.
- Returns without a valid receipt or proof of purchase may be subject to a store credit or exchange at our discretion.
If you received a damaged or defective item, or if you wish to exchange it for a different size or color, please follow these steps:
- Contact our customer support team within 7 days of receiving the item.
- We will provide instructions on returning the item and will arrange for a replacement to be shipped to you.
- If the item is no longer available, we will issue a refund to your original payment method.
Refunds will be processed within 7-10 business days after we receive the returned item. Please note that it may take additional time for your bank or credit card company to process the refund.
Customers are responsible for the cost of return shipping unless the item is damaged or defective. We recommend using a trackable shipping method to ensure your return is received.
If you have any questions or need assistance with a return or exchange, please contact our customer support team at support@example.com or call us at 1-800-123-4567.
We reserve the right to update or modify this return and exchange policy at any time. Any changes will be posted on this page, and the revised policy will apply to all purchases made after the date of the change.
Thank you for shopping with us. We appreciate your business!
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